Privacy Policy
Effective Date: 01/01/2024
Who We Are
Sunstar Metro Realty (“Company,” “we,” “us,” or “our”) operates the website https://leverage.sunstarmetrorealty.com (the “Website”). We provide real estate sales, mortgage brokerage services, and related offerings, including SMS and autodialer communications. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect various types of information in connection with our services, including:
- Personal Information: Name, email address, phone number, mailing address, and other information you provide when contacting us, filling out forms, or engaging with our services.
- Automated Data Collection: IP address, browser type, device information, and browsing behavior on our Website.
- SMS and Call Data: If you opt in, we may contact you via SMS or phone calls using an autodialer or prerecorded messages for real estate and mortgage-related inquiries.
- Financial Information: If you engage in mortgage-related services, we may collect financial details necessary to process your request.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our real estate and mortgage brokerage services.
- To communicate with you regarding inquiries, transactions, and promotional offers.
- To send SMS or autodialed calls in compliance with the Telephone Consumer Protection Act (TCPA) (see below).
- To personalize your experience on our Website.
- To detect and prevent fraudulent or unauthorized activities.
- To comply with legal and regulatory obligations.
Cookies and Tracking Technologies
We use cookies to enhance your experience. By using our Website, you consent to our use of cookies for:
- Saving login credentials and preferences.
- Analytics and site performance monitoring.
- Marketing and advertising purposes.
You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of our Website.
SMS, Autodialer, and TCPA Compliance
By providing your phone number and opting in, you consent to receive automated SMS messages and phone calls related to real estate or mortgage services.
- Message frequency may vary.
- Standard message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- Consent is not required for purchase.
- We do not sell or share your phone number for marketing purposes.
Third-Party Data Sharing
We do not sell your personal data. However, we may share your information with:
- Service providers assisting in real estate and mortgage processing.
- Marketing platforms for targeted advertising (opt-out available).
- Legal authorities if required by law or to protect against fraud.
Data Retention
We retain personal data for as long as necessary to fulfill legal and operational obligations:
- Comments and associated metadata are stored indefinitely for moderation purposes.
- Registered users can access, edit, or delete their data anytime (excluding username changes).
- Transactional data related to real estate and mortgage services may be retained for compliance purposes.
Your Rights Over Your Data
You may request to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your personal data.
- Delete your data, except where retention is legally required.
To make a request, contact us at admin@sunstarmetrorealty.com.
Security Measures
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. Use caution when sharing sensitive data.
Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Website constitutes acceptance of the revised policy.
Contact Us
For questions about this Privacy Policy, contact us at:
Sunstar Metro Realty
1177 Louisiana Ave Suite
213
Winter Park , FL 32789
admin@sunstarmetrorealty.com
407-449-8084